Returns & Refunds

Flowers Niagara Return/Refund Policies

Flowers Niagara purchases its flowers from the best growers in the world. Extreme care is given to assure complete enjoyment. While every effort is made to match orders as closely as possible, occasionally, it may be necessary to substitute flower varieties, containers or other elements due to availability or seasonal factors. The value and quality of your order will always be to the highest standard of Flowers Niagara.

If for some reason there is a problem with the quality, recipients are advised to call, or visit (within 48hrs of delivery) to arrange for an exchange (no refund on delivered flowers) of damaged or problem goods. Cancellations will be refunded up to 24hrs prior to delivery date. Please call 1-877-257-4366 to inquire about cancelling an order.